她把社工课开进外卖站点，8000万新就业群体服务，到底怎么做？
<div style="max-width:677px;overflow:hidden;"><section style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin: 0px 0px 16px;padding: 0px 16px;" data-pm-slice="0 0 []"><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""><br></section><section style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin-top: 0px;margin-bottom: 16px;padding: 0px 16px;" data-pm-slice="0 0 []"><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;" data-pm-slice="0 0 []"><span leaf="">说起社工，大部分人想到的画面是：走访低保户、慰问孤寡老人、处理社区纠纷。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">但苏州这位高级社工师，把工作做到了外卖站点里。她的服务对象是一群"和时间赛跑的人"。</span></p><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""></section><h2 style="font-size: 18px;font-weight: 700;color: rgb(26, 26, 46);line-height: 1.4;margin: 20px 0px 12px;border-left: 4px solid rgb(243, 156, 18);padding-left: 10px;" data-pm-slice="0 0 []"><span leaf="">孙林林：她把外卖骑手的例会，变成了心理减压现场</span></h2><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">孙林林，苏州市清流社工服务中心党支部书记、总干事，高级社工师，江苏省社会工作领军人才。从业十多年，从青少年事务做到社区治理，后来一头扎进了新就业群体服务。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">她所在的清流社工机构，是</span><strong><span leaf="">江苏唯一</span></strong><span leaf="">入选中央社会工作部牵头新就业群体社会工作服务项目的社会组织。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;" data-pm-slice="0 0 []"><span data-pm-slice="0 0 []"><span leaf="">2025年以来，苏州市清流社工服务中心聚焦苏州新就业群体（外卖骑手、网约车司机等）需求，以“搭建支持网络、促进社会融入、推动双向赋能” 为目标，推进 “以心暖‘新’，‘新’光璀璨” 新就业群体社会工作服务项目，致力于为城市新就业群体打造更具温度与韧性的社会支持生态。</span></span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">他们把心理减压活动开进了美团专送站点，趁骑手开例会的间隙，带他们做一场协作游戏。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">外卖骑手龚飞说了一句话："感觉真的有人在关心我们。"</span></p></section><hr style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;border-right: none;border-bottom: none;border-left: none;border-image: initial;border-top: 1px solid rgb(224, 224, 224);margin-top: 12px;margin-bottom: 12px;"><section style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin: 0px 0px 16px;padding: 0px 16px;"><h2 style="font-size: 18px;font-weight: 700;color: rgb(26, 26, 46);line-height: 1.4;margin: 20px 0px 12px;border-left: 4px solid rgb(243, 156, 18);padding-left: 10px;"><span leaf="">8000万人的困境：不是没钱，是没人在乎</span></h2><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">8000万新就业形态劳动者——外卖骑手、快递员、网约车司机、直播主播。</span><span style="color: rgb(59, 59, 59);font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;float: none;display: inline !important;" data-pm-slice="0 0 []"><span leaf="">这个群体的体量相当于整个德国的人口。</span></span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">很多人以为他们缺的是钱。不对。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">孙林林所在的苏州清流社工，做了全市新就业群体需求调研，近千份问卷，归出四类痛点：</span></p><section style="text-align: center;" nodeleaf=""></section><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">注意这四个词：<span textstyle="" style="font-weight: bold;">权益、发展、心理、融入</span>。恰好对应社工介入的四个理论入口：<span textstyle="" style="font-weight: bold;">赋权增能、生涯理论、社会支持网络、社区工作</span>。2026年考纲里"新就业群体需求评估"的底层框架就是这个。</span></p><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""></section></section><hr style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;border-right: none;border-bottom: none;border-left: none;border-image: initial;border-top: 1px solid rgb(224, 224, 224);margin-top: 12px;margin-bottom: 12px;"><section style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin-top: 0px;margin-bottom: 16px;padding: 0px 16px;"><h2 style="font-size: 18px;font-weight: 700;color: rgb(26, 26, 46);line-height: 1.4;margin: 20px 0px 12px;border-left: 4px solid rgb(39, 174, 96);padding-left: 10px;"><span leaf="">社工不是去"做好事"，是去"做结构"</span></h2><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="" style="font-family: Noto Sans SC;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;orphans: 2;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;text-align: justify;letter-spacing: 0.3px;">社工活动，看起来是游戏，其实背后是一套小组工作法，</span><span style="font-family: Noto Sans SC;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;orphans: 2;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;text-align: justify;letter-spacing: 0.3px;" data-pm-slice="0 0 []"><span leaf="">浙江省之江社会工作发展服务中心在杭州做过一个外卖骑手职业赋能小组——这也是中央社会工作部新就业群体服务试点项目，他们把整个过程拆成了四步：</span></span><span leaf=""><br></span></p><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 16px 0px 4px;font-weight: 700;"><span leaf="">第一阶段：破冰——把"我的问题"变成"我们的问题"</span></p><h3 style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;" data-pm-slice="0 0 []"><span leaf="">破冰 → 找到"共同语言"，不是自我介绍、不是破冰游戏。社工让骑手们一起吐槽配送中的困难：高峰期写字楼电梯等20分钟、小区门禁不让进、导航导到河对面。</span></h3><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><strong><span leaf="">专业原理</span></strong><span leaf="">：这叫"问题外化"——你不是"笨"才超时，是电梯太慢。当个体困境被看到是群体困境，羞耻感就消解了。这一步对应社工理论就是</span><strong><span leaf="">优势视角和去标签化</span></strong><span leaf="">。</span></p><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""></section><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 16px 0px 4px;font-weight: 700;"><span leaf="">第二阶段：技能赋能——骑手教骑手</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">这一步的关键角色不是社工，是"骑手领袖"。杭州那个小组请了一位全国冠军骑手"小黄"。他分享三样东西：导航APP的隐藏功能（提前标记小区出入口和允许外卖进入的门）、路线优化逻辑、客户沟通话术。组员听完当场试，第二天配送效率肉眼可见提升。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf=""><span textstyle="" style="font-weight: bold;">专业原理：</span>这不是普通的经验分享，是同伴教育。社工专业里有一个核心概念叫"案主自决"——不是你来帮他们，而是帮他们发现自己能帮自己。骑手领袖就是那个"案主自决"的放大器。</span></p><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""></section><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 16px 0px 4px;font-weight: 700;"><span leaf="">第三阶段：规则解码——把潜规则变成明规则</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">平台扣罚规则、差评申诉的有效证据类型、餐损赔偿标准——这些信息差，才是骑手每天都在亏钱的真正原因。社工用"理论解析+真实案例+情景模拟"三位一体方法：先讲规则是什么、再拿一个骑手实际被扣钱的案例拆解、最后模拟一个"顾客投诉餐洒了"的场景让骑手练习应对。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf=""><span textstyle="" style="font-weight: bold;">专业原理</span>：理论解析+真实案例+情景模拟。这叫赋权——不是替他去申诉，是让他下次自己会申诉。赋权的核心不是给资源，是给信息+给技能+给信心。</span></p><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 16px 0px 4px;font-weight: 700;"><span leaf="">第四阶段：建立互助网络——让小组自己转起来</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">四节小组结束之后，</span><span leaf="">组员建了微信群，定了每月线下聚会。社工退到幕后。小组工作的终极目标：组员彼此成为支持系统。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf=""><span textstyle="" style="font-weight: bold;">专业原理：</span>小组工作的终极目标不是"组员依赖社工"，是"组员彼此成为支持系统"。2026年考纲里新增的"志愿服务管理"和"社区互助网络建设"，底层逻辑就是这个。</span></p><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""></section></section><hr style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;border-right: none;border-bottom: none;border-left: none;border-image: initial;border-top: 1px solid rgb(224, 224, 224);margin-top: 12px;margin-bottom: 12px;"><section style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin-top: 0px;margin-bottom: 16px;padding: 0px 16px;"><h2 style="font-size: 18px;font-weight: 700;color: rgb(26, 26, 46);line-height: 1.4;margin: 20px 0px 12px;border-left: 4px solid rgb(142, 68, 173);padding-left: 10px;"><span leaf="">为什么这是今年考试的必考点</span></h2><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">2026考纲新增四大模块里，本土实务排在C位。本土实务里排第一的，就是新就业群体服务。</span></p><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 12px 0px 4px;font-weight: 700;"><span leaf="">初级</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">《实务》选择题——"新就业群体需求评估的四个核心维度？</span><span leaf="" data-pm-slice="1 1 },namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:section,attributes:{style:color: rgb(0, 0, 0); font-family: \Noto Sans SC\; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 16px; padding: 0px 16px;},namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:p,attributes:{style:box-sizing: border-box; margin: 0px; padding-bottom: 12px; color: rgb(59, 59, 59); font-family: -apple-system, BlinkMacSystemFont, \Segoe UI\, Roboto, \Helvetica Neue\, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;,data-pm-slice:0 0 []},namespaceURI:http://www.w3.org/1999/xhtml}]">你刚看到的劳动权益、职业发展、心理健康、社会融入，就是答案框架。</span></p><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 12px 0px 4px;font-weight: 700;"><span leaf="">中级</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="" data-pm-slice="1 1 },namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:section,attributes:{style:color: rgb(0, 0, 0); font-family: \Noto Sans SC\; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 16px; padding: 0px 16px;},namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:p,attributes:{style:box-sizing: border-box; margin: 0px; padding-bottom: 12px; color: rgb(59, 59, 59); font-family: -apple-system, BlinkMacSystemFont, \Segoe UI\, Roboto, \Helvetica Neue\, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;},namespaceURI:http://www.w3.org/1999/xhtml}]">《实务》案例分析题如果让你写一套新就业群体服务方案，你必须写出四步——需求评估→介入目标→介入策略→效果评估。恰好就是上面那套小组工作四阶段法。</span><span leaf="">刚好是小组工作四阶段法。</span></p><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 12px 0px 4px;font-weight: 700;"><span leaf="">高级</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="">论述题可能让你"结合生态系统理论，分析新就业群体的多重困境并提出系统性干预方案"。生态系统的核心是"个体微观系统中观系统宏观系统"的交互——骑手的困境不是个人的，是平台算法、城市管理、社会保障、社会认知四个系统共同作用的结果。</span></p></section><hr style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;border-right: none;border-bottom: none;border-left: none;border-image: initial;border-top: 1px solid rgb(224, 224, 224);margin-top: 12px;margin-bottom: 12px;"><section style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin-top: 0px;margin-bottom: 16px;padding: 0px 16px;"><h2 style="font-size: 18px;font-weight: 700;color: rgb(26, 26, 46);line-height: 1.4;margin: 20px 0px 12px;border-left: 4px solid rgb(243, 156, 18);padding-left: 10px;"><span leaf="">孙林林们的下一步：不只是送温暖</span></h2><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><span leaf="" data-pm-slice="1 1 },namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:section,attributes:{style:color: rgb(0, 0, 0); font-family: \Noto Sans SC\; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 16px; padding: 0px 16px;},namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:p,attributes:{style:box-sizing: border-box; margin: 0px; padding-bottom: 0px; color: rgb(59, 59, 59); font-family: -apple-system, BlinkMacSystemFont, \Segoe UI\, Roboto, \Helvetica Neue\, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;,data-pm-slice:0 0 []},namespaceURI:http://www.w3.org/1999/xhtml}]">说回孙林林。清流社工入选中央社会工作部项目后，孙林林们在做三件事：</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><strong><span leaf="">扩大调研。</span></strong><span leaf="">从千份问卷扩展到新就业群体的需求地图</span><span leaf="">。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><strong><span leaf="">培训骑手骨干。</span></strong><span leaf="">每个站点培养1-2名"骑手联络员"，让服务从"社工去找他们"变成"他们来找社工"。</span></p><p style="font-size: 15px;color: rgb(59, 59, 59);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;"><strong><span leaf="">对接资源。</span></strong><span leaf="">把骑手最集中的诉求——保险、子女入学、租房补贴——整理成政策建议递交相关部门。</span></p><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""></section><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 12px 0px 0px;text-align: justify;letter-spacing: 0.3px;font-weight: 700;"><span leaf="">这不是送温暖。这是个案→小组→社区→政策倡导的完整实务链条。教材目录就讲了这四个层次，在孙林林这里，它们不是知识点，是真实发生的事。</span></p></section><hr style="color: rgb(0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;border-right: none;border-bottom: none;border-left: none;border-image: initial;border-top: 1px solid rgb(224, 224, 224);margin-top: 12px;margin-bottom: 12px;"><section style="color: rgb0, 0, 0);font-family: Noto Sans SC;font-size: medium;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;margin-top: 0px;margin-bottom: 16px;padding: 0px 16px;"><p style="font-size: 15px;color: rgb(26, 26, 46);line-height: 1.85;margin: 0px 0px 10px;text-align: justify;letter-spacing: 0.3px;font-weight: 700;"><span leaf=""><span textstyle="" style="font-weight: normal;">倒计时4天。8000万新就业群体背后的专业服务缺口，比你想象的更大。拿证后你去服务的，不只是老人和低保户，还可以是那些在雨里和时间赛跑的人。</span></span></p></section></section><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf=""><br></section><section style="text-align: center;margin-left: 0px;margin-right: 0px;" nodeleaf="">来源：社工门</section><p style="display: none;"><mp-style-type data-value="3"></mp-style-type></p></div> 这个探索很有意义！新就业群体确实需要更贴合实际的服务方式。建议：一是结合骑手作息设计灵活服务时段；二是联动平台企业共建支持机制；三是注意保护服务对象隐私。具体做法可参考民政部新就业群体社工服务指引，落地前最好与当地社工协会沟通确认。
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